Privacy Policy
Effective Date: July 12, 2026
Welcome to Student Saarthi. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website and services. This Privacy Policy explains how Student Saarthi collects, uses, stores, protects, and processes your information when you browse our website, create an account, purchase digital educational resources, communicate with our support team, or otherwise interact with our platform. By accessing or using Student Saarthi, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. About This Privacy Policy
This Privacy Policy applies to all visitors, registered users, customers, students, educators, and anyone accessing Student Saarthi through our website. The purpose of this Privacy Policy is to explain what information we collect, why we collect it, how it is used, and the choices available to you regarding your personal information.
Student Saarthi is an online educational marketplace that enables students to discover, purchase, and download digital educational resources including University Notes, Previous Year Question Papers (PYQ), Handwritten Notes, Study Materials, Question Banks, Semester Notes, Assignment Resources, Practical Files, Lab Manuals, Sample Papers, Model Papers, and other learning materials.
2. Information We Collect
When you use Student Saarthi, we may collect different categories of information depending on how you interact with our website.
This information may include your name, email address, mobile number, billing details, account credentials, purchase history, order details, download history, communication records, browser type, operating system, device information, IP address, cookies, analytics information, pages visited, referral source, session duration, search queries performed on our website, and other technical information that helps us improve our services.
If you purchase products from Student Saarthi, your payment is processed through trusted payment gateway providers. We do not store complete debit card numbers, credit card numbers, UPI PINs, banking passwords, CVV numbers, or any sensitive financial credentials on our servers.
3. How We Use Your Information
The information collected under this Privacy Policy helps Student Saarthi provide a secure, reliable, and personalized experience for every user.
We may use your information to create and manage your account, process purchases, verify payments, deliver digital educational products, provide download access, respond to customer support requests, improve website performance, personalize recommendations, detect fraudulent activities, maintain account security, prevent unauthorized access, send important notifications, process refunds where applicable, improve our educational services, conduct analytics, monitor website traffic, comply with legal obligations, and communicate important updates regarding your account or purchases.
Our objective is to ensure that your information is used responsibly and only for legitimate business and educational purposes.
4. Digital Products and Downloads
Student Saarthi specializes in digital educational content. Once a successful purchase is completed, eligible users may receive access to downloadable educational resources including PDF Notes, Previous Year Question Papers (PYQ), Handwritten Notes, Semester Notes, University Notes, Question Banks, Study Materials, Practice Resources, and similar educational content.
Downloaded materials are intended solely for personal educational use. Redistribution, resale, unauthorized sharing, commercial use, reproduction, public uploading, or unauthorized copying of purchased content may violate applicable copyright laws and our Terms and Conditions.
5. Cookies and Tracking Technologies
Student Saarthi uses cookies and similar technologies to improve your browsing experience and provide better functionality.
Cookies help us remember your preferences, maintain secure login sessions, analyze website traffic, understand user behavior, improve search functionality, personalize content, enhance website speed, identify technical issues, and improve overall website performance.
You may choose to disable cookies through your browser settings. However, certain features of the website may not function correctly after disabling cookies.
6. Google Services and Third-Party Providers
To improve our services, Student Saarthi may use trusted third-party platforms including Google Analytics, Google Search Console, Google Tag Manager, Google reCAPTCHA, Google Fonts, Razorpay, payment gateway providers, email delivery services, hosting providers, CDN providers, security providers, analytics services, and customer support platforms.
These services may collect technical information according to their own privacy policies. We encourage users to review the respective privacy policies of such third-party services.
7. Email Communication
When you create an account, purchase products, submit inquiries, or communicate with Student Saarthi, you may receive emails regarding order confirmations, payment confirmations, download instructions, invoices, password reset requests, account verification, security alerts, important service announcements, support responses, promotional updates (where permitted), and changes to our services.
We make reasonable efforts to ensure that communications sent to you are relevant and necessary.
8. Information Security
Protecting user information is a priority for Student Saarthi.
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, accidental loss, misuse, disclosure, alteration, destruction, cyber threats, malware attacks, and fraudulent activities.
While we continuously work to secure our systems, no website, online platform, or internet transmission can guarantee absolute security. Users are encouraged to maintain strong passwords and protect their account credentials.
9. Sharing of Information
Student Saarthi respects your privacy and does not sell, rent, lease, or trade personal information to third parties for marketing purposes.
Information may only be shared when necessary to process payments, comply with legal requirements, respond to lawful government requests, enforce our legal rights, investigate fraud, protect users, resolve disputes, improve services through trusted partners, or fulfill contractual obligations.
All such disclosures are limited to the extent reasonably necessary.
10. User Responsibilities
Users are responsible for maintaining the confidentiality of their account credentials, ensuring that the information provided during registration is accurate, protecting purchased educational materials from unauthorized distribution, complying with copyright laws, using Student Saarthi only for lawful educational purposes, and immediately reporting unauthorized account activity if detected.
Student Saarthi shall not be responsible for losses resulting from failure to maintain account security by the user.
11. Children’s Privacy
Student Saarthi is intended primarily for students, educators, and adult users.
We do not knowingly collect personal information from children in violation of applicable laws. Where required, parental or guardian consent should be obtained before sharing personal information.
If we become aware that information has been collected contrary to applicable legal requirements, reasonable steps will be taken to remove such information.
12. Data Retention
Student Saarthi retains personal information only for as long as reasonably necessary to provide services, process transactions, maintain account records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, improve our educational platform, and meet regulatory requirements.
When information is no longer required, reasonable measures may be taken to securely delete or anonymize it.
13. External Websites
Our website may contain links to third-party websites, educational institutions, government portals, payment providers, blogs, or external resources.
This Privacy Policy applies only to Student Saarthi. We are not responsible for the privacy practices, content, availability, or policies of third-party websites. Users should review the privacy policies of external websites before providing personal information.
14. Changes to This Privacy Policy
Student Saarthi reserves the right to update, modify, revise, or replace this Privacy Policy at any time to reflect legal, technical, operational, or business changes.
The latest version of this Privacy Policy will always be published on this page along with the updated effective date. Continued use of Student Saarthi after modifications constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions, concerns, requests, or feedback regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below.
Email: studentsaarthiofficial@gmail.com
Contact Page: https://studentsaarthi.in/contact-us/
We will make reasonable efforts to respond to genuine privacy-related inquiries within an appropriate timeframe.
16. Acceptance of This Privacy Policy
By accessing, browsing, registering, purchasing, downloading educational resources, or otherwise using Student Saarthi, you acknowledge that you have carefully read this Privacy Policy, understood its contents, and agreed to the collection, use, storage, processing, and disclosure of information as described herein.
If you do not agree with any part of this Privacy Policy, you should discontinue the use of Student Saarthi and its services.
Student Saarthi remains committed to maintaining transparency, protecting user privacy, strengthening information security, and continuously improving the experience of students, educators, and learners who rely on our platform for quality educational resources.